Kitchen Coach™ Mobile App
Microlearning, job aids, and just-in-time product knowledge — delivered to technicians, reps, and operators on any device, online or offline.
Stop Juggling 15 Training Portals
A multi-line rep carrying 20 manufacturers shouldn’t need 20 logins. A service tech authorized on 15 brands shouldn’t navigate 15 separate systems. Kitchen Coach consolidates everything into one app — training, product specs, troubleshooting guides, and certification tracking from every manufacturer you’re authorized for.
Open the app. See your portfolio. Train on what matters. That’s it.
Built for How Techs and Reps Actually Work
Microlearning That Fits the Day
5-minute lessons, not 45-minute courses. Designed for techs between service calls and reps between appointments. Training that fits the rhythm of the workday, not the other way around.
Works Offline
Basements, mechanical rooms, walk-in coolers — the places where techs actually work often don’t have signal. Kitchen Coach caches content for offline access so the answer is there when they need it.
Troubleshooting Job Aids
Step-by-step troubleshooting procedures for specific equipment models. Error code lookups. Wiring diagrams. The information a tech needs when they’re standing in front of a machine that’s not working — formatted for a phone, not a desktop.
Video Walkthroughs
Installation procedures, disassembly sequences, common failure modes — shown, not just described. Video content a tech can watch on-site to confirm they’re doing it right before they do it.
Certification Tracking
Every course completion, every certification earned, every credential status — tracked in one place. Prove to factory partners that your team is trained. Know who’s current and who needs a refresher.
All Manufacturers, One App
Hoshizaki, Rational, Hobart, Scotsman, Cleveland — all in one place. As more manufacturers join FSGenius, the app automatically shows their content to authorized users. No new apps. No new logins. The platform gets more valuable every month.
What Kitchen Coach Looks Like at 2 PM on a Tuesday
A service tech gets dispatched to a restaurant where the combi oven is displaying an error code they haven’t seen before. Instead of calling the office, Googling it, or driving back to get the manual — they open Kitchen Coach, tap the manufacturer, find the model, and pull up the troubleshooting procedure. Three minutes later, they’ve identified the issue and ordered the part. First-time fix. No callback.
That’s the difference between a tech with Kitchen Coach and a tech without it.
How Kitchen Coach Works
See how job aids and training content reach technicians and operators at the point of need.